Shipping & Returns
At Red Wagon Boutique, we want your shopping experience to be just as enjoyable online as it is in our store. From carefully packing your order to helping with returns, our team is here to make the process simple and stress-free.
If you have any questions before placing your order, don't hesitate to reach out. We're always happy to help.
Shipping Information
Flat Rate Shipping: $6.50 on all U.S. orders
Processing Time: Orders are typically processed within 1–2 business days
Shipping Area: We currently ship within the United States only.
Local Pickup: Free in-store pickup is available at our Clinton, Oklahoma boutique. You'll receive an email notification as soon as your order is ready for pickup.
Once your order has shipped, you'll receive a confirmation email with tracking information so you can follow your package every step of the way.
Please note that processing times may be slightly longer during holidays, sales, or new collection launches.
Order Processing
Orders are processed Monday through Friday during normal business hours.
Orders placed on weekends or holidays will begin processing on the next business day.
Please double-check your shipping address before completing your purchase. Red Wagon Boutique is not responsible for orders shipped to an incorrect address provided at checkout.
Local Pickup
Choosing local pickup? We'd love to see you!
Once your order is ready, we'll send you an email letting you know it's available for pickup.
Pickup Location:
Red Wagon Boutique
516 Frisco Ave
Clinton, OK 73601
Returns & Exchanges
Eligible merchandise may be returned within 14 days of the original purchase date for store credit or an exchange.
To be eligible for a return, items must:
- Be returned within 14 days of purchase
- Include the original receipt or proof of purchase
- Have all original tags attached
- Be unworn, unwashed, and in original condition
- Be free of stains, odors, pet hair, makeup, or damage
All returns are inspected upon arrival. Items that do not meet these requirements may be returned to the customer.
Final Sale Items
The following items are considered final sale and cannot be returned or exchanged:
- Jewelry and accessories
- Hats
- Hair accessories
- Gift cards
- Clearance or sale merchandise
- Any items marked Final Sale
Return Shipping
Customers are responsible for all return shipping costs.
We recommend using a shipping service that provides tracking, as Red Wagon Boutique cannot guarantee receipt of returned packages.
Original shipping charges are non-refundable.
Exchanges
Need a different size?
We're happy to offer exchanges for eligible merchandise when inventory is available.
If the item you're requesting is no longer in stock, you'll receive store credit that can be used toward a future purchase.
Damaged or Incorrect Items
We carefully inspect every order before it leaves our boutique. If your order arrives damaged or you've received the wrong item, please contact us within 3 business days of delivery.
Email us at littleredwagonwg@gmail.com with:
- Your order number
- A description of the issue
- Photos of the item and packaging
We'll work with you to make it right as quickly as possible.
Lost or Stolen Packages
Once a package has been marked as delivered by the shipping carrier, Red Wagon Boutique is not responsible for lost or stolen packages.
If your package appears to be missing, we recommend:
- Checking with neighbors or household members
- Looking around your delivery location
- Contacting the shipping carrier directly to file a claim
If you need assistance, feel free to reach out and we'll do our best to point you in the right direction.
Questions?
If you have any questions about shipping, returns, or your order, we'd love to help.
Red Wagon Boutique
516 Frisco Ave
Clinton, OK 73601
Phone: (580) 323-5700
Email: littleredwagonwg@gmail.com
Customer Service Hours
Monday-Friday: 10am–5:30pm
